Dear Customer:

We are looking forward to having you travel with us this snowmobile season. We are sure it will be a truly memorable experience.

Please take the time to read the Policy Statement in order to become familiar with the required procedures, etc., for booking your tour(s). If you have questions regarding any of the policy information or require assistance in making a booking, please feel free to contact us at the above phone and fax numbers or address.

We look forward to assisting you with your upcoming snowmobile tour(s) and will do our utmost to ensure that you have an enjoyable experience as we help you "Get on Track to the Trails."

Kelly and Bonnie

BOOKING PROCEDURES
Bookings for groups (20+) will be accepted by letter or fax and via telephone for individuals, commencing October 1st. We encourage you to submit your requests well in advance of your travel date.

Upon acceptance of your booking, a letter of confirmation will be forwarded to you. The Railway reserves the right to accept, reject or cancel any booking. Please check your confirmation carefully to ensure that the date of your tour and the number of persons corresponds with your original request. Any errors or discrepancies should be reported to our office immediately by phone, fax or letter.

CAPACITY
We have the capacity to accommodate up to 48 snowmobilers per trip.

EXCESS BAGGAGE AND EXPRESS
Passengers are allowed 100 lbs. of personal baggage free of charge. Additional charges apply to excess baggage and dangerous commodities, such as gas. We encourage you to contact the Railway well in advance of your travel date, should you require clarification.

PAYMENT
We accept Cash, Travellers Cheques, Certified Cheques, Bank Money Orders, Visa, Mastercard and Interac Direct Payment.

U.S. Funds are currently at a premium in Canada. In order to receive the best exchange rate, we strongly recommend that our U.S. customers use Visa or Mastercard or purchase Canadian dollars or Travellers Cheques at U.S. financial institutions prior to departure. We do accept U.S. funds, however, we encourage you to take advantage of this savings opportunity. Visa and Mastercard purchases are processed in Canadian funds and will be converted to U.S. funds by your bank and/or financial institution.

DEPOSITS
Algoma Central Railway requires a deposit of $50 per sled and GROUPS of 20 or MORE are required to pay a $500 DEPOSIT upon confirmation of booking. Under certain circumstances, the Railway reserves the right to increase the amount of deposit required. Failure to meet the deposit requirements will unfortunately result in cancellation of your booking.

CANCELLATIONS
Cancellations 30 DAYS OR MORE prior to travel date will receive a full refund of the original tour deposit. When cancellations are received LESS THAN 30 DAYS from travel date, any refund will be forfeited unless cancellation is the result of poor snow conditions.

CHANGES
Any additions to the number of persons booked will be accepted up to SEVEN (7) DAYS prior to travel date BASED ON AVAILABILITY. A reduction in number of people booked will be accepted without penalty, when notice is received by the Railway at least SEVEN (7) DAYS prior to their tour date.

When a reduction in numbers is received within SIX (6) DAYS or less from tour date, the booking party will be responsible for payment of all passengers and snowmachines originally booked.

In order to expedite your requests, we recommend contacting us by phone or fax.

FOOD
Please be advised that food service is no longer available on train. We recommend that you bring your own food and beverages onboard for you trip.

SPECIAL NOTE
In our efforts to make your trip aboard the Algoma Central Railway as enjoyable and trouble free as possible, we strongly encourage you to follow the procedures we have outlined in our policy statement.

Your booking is most appreciated and we look forward to having you travel with us.